Terms of service

Welcome to Shenza! By visiting our website and purchasing from us, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

General Terms

  • By placing an order on our website, you confirm that you are at least 18 years old or using the site under parental supervision.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Product prices and availability are subject to change without prior notice.

Orders & Payment

  • All orders are subject to acceptance and availability.

  • We accept various payment methods including online transfers and Cash on Delivery (COD).

  • For COD orders, full payment must be made at the time of delivery.

  • Fraudulent orders or suspicious activity may result in cancellation without notice.

Product Information

  • We do our best to display accurate product details, images, and colors. However, slight variations in color or design may occur due to screen differences or lighting.

  • All sizes and dimensions are approximate and may vary slightly.

Shipping & Delivery

  • We deliver across Pakistan via trusted courier partners.

  • Delivery timelines are usually 3–5 working days, but delays may occur due to public holidays, weather, or other unforeseen issues.

  • Shipping charges are non-refundable in case of returns or exchanges.

Returns & Refunds

Please refer to our detailed [Return & Refund Policy] page for information regarding eligible returns, processing time, and refund methods.

Prohibited Uses

You agree not to use the site or its content:

  • For any unlawful or fraudulent purpose

  • To violate any local, national, or international laws

  • To harm, harass, or defame any individual or group

  • To upload malicious code, viruses, or interfere with the website’s functionality

Modifications to the Service

  • We reserve the right to modify, suspend, or discontinue any part of the website or service at any time without prior notice.

  • We are not liable for any changes in pricing, product availability, or service interruption.

Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your information as outlined in that policy.

Contact Us

If you have any questions about these Terms of Service, please contact us at:
📧 shenzabusiness@gmail.com


📱 Or message us on Instagram @shenza.pk

Contact us